Privacy Policy

1. Overview

theeprop respects your privacy. This policy explains what data we collect, how we use it, and your rights.

2. Data we collect

• Account data: name, email, company name, phone, workspace subdomain.
• Business data: properties, tenants, landlords, payments, and documents you enter.
• Technical data: IP address, browser type, and usage logs for security and reliability.
• Payment data: processed by Flutterwave; we do not store full card numbers.

3. How we use data

• Provide and improve the property management service.
• Authenticate users and protect against fraud and abuse.
• Send service-related emails (account, billing, security alerts).
• Comply with legal obligations.

4. Data isolation and security

Each customer workspace operates in an isolated database. We use TLS encryption in transit and industry-standard protections at rest. Access to production systems is restricted and audited.

5. Data sharing

We do not sell your data. We share data only with subprocessors necessary to operate the service (hosting, email, payment processing) under contractual safeguards, or when required by law.

6. Retention

We retain account and business data while your subscription is active. After cancellation, data may be retained for a limited period for backup and legal purposes before deletion.

7. Your rights

You may request access, correction, or deletion of your personal data by contacting support@theeprop.ug.

8. Contact

Privacy inquiries: support@theeprop.ug